This brings up a prompt saying “Forget phone?”. To have your device completely forget a paired phone, tap the cogwheel next to This brings up a prompt saying “Disconnect?”. To see the phones that are paired with your device. Or check the latest documentation available on your phone manufacturer's website. : Depending on your phone's Operating System, Personal Hotspot might be called one of the following names: Tap it to pair.Īccept the pairing request on your phone, then on your navigation device. Enable Sync this route as a track with my. If you haven’t chosen to sync your route, go to My Items > Routes and select your route. Your route is synchronised with the GO Navigation app as a track. Your navigation device will appear in a list of available devices. Follow these steps: Use the search on to plan a route. Use a straightened paper clip, or something. If your device uses an SD card, remove it. Most of our navigation devices use your smartphone’s internet connection. You’re signed into a TomTom account with a valid subscription. Make sure the charging light on your device is on. To use your TomTom navigation device with services like TomTom Traffic or TomTom Speed Cameras, you need to ensure the following: Your navigation device is connected to the internet. Charge your device for at least 2 hours before trying to turn it on again. 4.Now undock the tomtom (take the tomtom from the docking station). To reset your TomTom device, do the following: Check that the battery is charged properly. 1.Connect the docking station (with tomtom on it) to computer using the usb cable. To use your phone's data connection for TomTom Services, open the Settings menu on your phone and switch on Personal Hotspot*. I had the same issue and called the customer support tomtom and resolved the issue by doing the following steps. On your navigation device, open the main menu. To connect a GO Discover, GO Camper Max, GO Expert, GO Superior, GO Exclusive or GO Expert Plus to your phone, follow these steps: Usually, the manual is available for download on your phone provider's website. Please try again later I have done the factory reset as per TT support but still no luck. Your phone also needs to be discoverable for other devices.įor further instructions about Bluetooth® settings on your phone see your phone's manual. Hi, I can’t connect to traffic, I get a message We are having trouble accessing TomTom services. To connect to your smartphone, Bluetooth® must be enabled on that phone. Your GO Discover, GO Expert, GO Exclusive, GO Superior, GO Camper Max or GO Expert Plus needs to be connected to the internet in order to get traffic information, as well as for other real-time update services like mobile speed camera updates.
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